Josh Myklusz
@joshmyklusz
Strategic Operations Leader with expertise in business development.
What I'm looking for
As a Head of Business Operations at Bitcoinsensus, I led an operational restructure that improved cross-functional efficiency and reduced workflow redundancies by over 30%. With over 5 years of experience in fintech, crypto, and SaaS ventures, I have successfully launched 5 new products by building scalable systems that reduced product delivery timelines from over 3 months to just 1 week through the adoption of AI, low-code, and no-code solutions.
My proven success in leading cross-functional teams has been demonstrated through the establishment of core operational processes, standardizing internal reporting across platforms like monday.com, Jira, and Mixpanel. This optimization has significantly improved executive decision-making and visibility. I introduced automation tools such as Zapier and Notion, which reduced manual reporting tasks by over 40%, increasing team output and driving business growth.
In my previous roles, I have built and led high-performing teams with a 93% staff retention rate, overseeing hiring and onboarding processes. I designed and implemented budget tracking systems that led to over 100% optimization of SaaS tool spending, improving ROI on essential software. My commitment to enhancing internal communication and company culture has fostered a collaborative environment that supports continuous growth and excellence.
Experience
Work history, roles, and key accomplishments
Head of Business Operations
Bitcoinsensus
Jan 2023 - Present (2 years 5 months)
Led an operational restructure, improving cross-functional efficiency and reducing workflow redundancies by over 30%. Launched 5 new products by building scalable systems, reducing product delivery timelines from 3 months to 1 week through the adoption of AI, low-code, and no-code solutions.
Social Media Manager
Coinmetro
Jan 2023 - Present (2 years 5 months)
Managed social media presence and engagement for the company. Developed and executed social media strategies to increase brand awareness and community interaction.
Social Media Specialist
CloudBest
Jan 2021 - Present (4 years 5 months)
Handled social media tasks and assisted in content scheduling and posting. Supported marketing efforts through various social media platforms.
Social Media Marketing Specialist
AppUnite
Jan 2021 - Present (4 years 5 months)
Specialized in social media marketing, contributing to campaign development and execution. Analyzed social media performance to optimize strategies and improve reach.
Social Media Specialist
Revolut Ltd.
Jan 2020 - Present (5 years 5 months)
Provided customer support and resolved inquiries for users. Assisted in maintaining high customer satisfaction levels.
Education
Degrees, certifications, and relevant coursework
IIE Varsity College
Bachelor of Arts, Corporate Communications
Studied Corporate Communications, focusing on strategic communication and business development. Gained foundational knowledge in operational processes and team management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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