Looking for an Operations Manager role. Prefer remote or Warsaw hybrid. Ready to build or stabilize operational processes and work directly with leadership.
Antonina Sheremet
@antoninasheremet
Operations & Delivery Manager — process design, KPI governance, cross-team delivery. 12+ years in B2C SaaS, direct CEO reporting
What I'm looking for
For four years, I built operational systems where structure either didn't exist or had broken down — designing processes end-to-end, aligning execution across teams.
Two results that reflect how I work: a sales campaign launch cycle went from 14 days to 5 after I formalized inputs, sequence, and team ownership. Critical infrastructure incidents dropped ~50% once we had on-call rotation and a clear triage protocol in place.
Experience
Work history, roles, and key accomplishments
Head of Operations & Project Delivery
KeepSolid Inc.
Nov 2022 - Sep 2025 (2 years 10 months)
Directed execution of annual initiative portfolio across 4 workstreams with weekly CEO reviews. Stabilized sales campaign workflow (14 to 5 days), reduced infrastructure incidents by 50%, cut critical complaint resolution from 2-3 days to same-day. Built KPI-driven performance evaluation across engineering teams.
Project Manager Director
KeepSolid Inc.
Oct 2021 - Oct 2022 (1 year)
Oversaw PM operations across 3 product lines by running weekly status reviews, managing cross-team feedback, and reallocating resources and priorities in C-level governance. Improved on-time delivery rate from 83% to 90% in 8 months by standardizing PM delivery processes and strengthening documentation, estimation, and backlog prioritization.
Project Manager Passwarden
KeepSolid Inc.
Jan 2020 - Jan 2024 (4 years)
Managed in parallel with PM Director and Head of Operations roles. Delivered password management product from scratch across 5 platforms in 9 months. Expanded post-launch delivery with 198 updates and major features while maintaining strong user ratings (4.5 stars).
Project Manager KeepSolid Sign
KeepSolid Inc.
Apr 2017 - Dec 2019 (2 years 8 months)
Revived a stalled e-signature project (2+ years) by redefining MVP scope and reestablishing team delivery process and motivation. Coordinated simultaneous releases across 5 platforms in 5 months and drove two major post-launch feature releases within 6 months to support B2B expansion (maintaining 4.4–4.5 star ratings).
Project Manager Private Browser
KeepSolid Inc.
Mar 2016 - Mar 2017 (1 year)
Owned mobile browser product lifecycle from requirements and scope management through iOS launch as the sole PM working directly with the CEO. Delivered the iOS app in 2 months and extended to Android, reaching 500K+ installs on Google Play while maintaining strong post-launch quality (App Store 4.7, Google Play 4.2).
Education
Degrees, certifications, and relevant coursework
Odessa National Economic University
Specialist, Accounting & Auditing
Earned a Specialist degree in Accounting & Auditing at Odessa National Economic University.
Odessa Polytechnic National University
Master’s degree, Radio Communication & Broadcasting
Earned a Master’s degree in Radio Communication & Broadcasting at Odessa Polytechnic National University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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