Appolinaria Mushat
@appolinariamushat
Strategic project leader specializing in process optimization and cross-functional delivery.
What I'm looking for
I am a strategic project leader and process optimization expert with 6+ years of cross-industry experience across SaaS, FMCG, digital services, and operational consulting, skilled at translating complex visions into actionable systems and measurable outcomes. I lead cross-functional teams, design workflows and SOPs from scratch, and align stakeholders from C-level to operational teams to drive accountability and high-impact results.
My achievements include building international departments, implementing Jira/Confluence infrastructures, delivering process optimizations that generated over $1,000,000 in savings, and scaling operations across Tourism, Education, Client Support, and Investment Fund divisions. I bring strong emotional intelligence, conflict resolution capability, and a track record of empowering teams in fast-paced and ambiguous environments.
Experience
Work history, roles, and key accomplishments
Leads 5–9 cross-functional strategic initiatives weekly, translating executive vision into measurable project plans and building project infrastructure that improved onboarding and delivery consistency.
CRM & UX Team Lead
VMLY&R
Jan 2023 - Jan 2024 (1 year)
Led a 12-person team and established an international department from scratch, improving team efficiency ~80% through process optimization and implementing Jira & Confluence for cross-team collaboration.
Managed 5 end-to-end content localization projects for Adobe, coordinated cross-functional teams, led daily stand-ups, and negotiated scope while tracking budgets and monthly performance.
Designed and implemented business process and equipment procedures, used Six Sigma and PowerBI analyses to optimize processes and delivered process improvements yielding over $1,000,000 in budget savings.
Account Executive
Pathfinder 23 / Brand New Galaxy
Jan 2018 - Jan 2021 (3 years)
Oversaw lifecycle of 19 projects, built and led a 5-person team, developed new processes and tools, and managed client billing and financial support to ensure strong client collaboration.
Junior Account Executive
Brand New Galaxy
Executed communication and end-to-end projects for Central Europe, maintained client relationships, and prepared presentations, cost estimates, schedules, and summaries to support project delivery.
Operational Director / Strategic Producer
International Financial Group
Led operational transformation across four divisions, designed workflows and reporting systems from scratch, recruited and onboarded 15+ staff, and acted as de facto CEO during the founder's absence to drive strategic growth.
Content Publisher
Brand New Galaxy
Managed web content publication and produced analytical tracking spreadsheets, coordinating with marketing, legal, and internal teams to ensure compliant and timely content release.
Education
Degrees, certifications, and relevant coursework
SWPS University
Bachelor of Arts, Psychology
2016 - 2019
Activities and societies: Focus areas included Business Psychology, Communication, and Emotional Intelligence; supplementary courses in Conflict Resolution & Negotiation and Statistics (2018).
Completed a B.A. in Psychology (English) with a minor in Sexology, focusing on business psychology, communication, and emotional intelligence.
Availability
Location
Authorized to work in
Job categories
Skills
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