Open to opportunities

Titania Andriamanalina

@titaniaandriamanalin

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Experienced Spa Supervisor with expertise in holistic treatments.

Dominica

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What I'm looking for

I seek a dynamic environment where I can further develop my skills and contribute to a team focused on wellness and guest satisfaction.

I am a dedicated Spa Supervisor with extensive experience in the wellness and beauty industry. Currently, I oversee spa operations at the Intercontinental Hotel Cabrits Resort and Spa in Dominica, where I lead a talented team and ensure exceptional service delivery. My background includes a CIBTAC Level 4 in Spa and Salon Management and various certifications in holistic treatments.

Throughout my career, I have worked in prestigious establishments such as Kempinski Cabrits Resort and Spa and Margaret Dabbs London. My skills encompass a wide range of treatments, including holistic massage, facial treatments, and team training. I am passionate about enhancing guest experiences and driving spa performance through effective leadership and innovative service offerings.

Experience

Work history, roles, and key accomplishments

Current

Spa Supervisor

Current

Intercontinental Hotel Cabrits Resort and Spa Dominica

Jan 2024 - Present (1 year 7 months)

Supervised daily spa operations and fitness center activities, ensuring smooth service delivery. Led and trained a team of spa professionals, enhancing their skills in various treatments and customer service.

Balinese Massage Hot Stone Massage Herbal Thai Massage Upselling Team Leadership Inventory Management Scheduling Training

Salon and Beauty Therapist

Intercontinental Hotel Cabrits Resort and Spa Dominica

Provided a range of beauty and spa treatments including facials, waxing, and threading. Utilized various spa machines such as Vapozone, hot blanket, and Vichy shower to deliver high-quality services.

Facial Treatment Waxing Balneotherapy Watermass Vichy Shower Customer Service Spa Operations

Salon and Beauty Therapist

Margaret Dabbs London Qatar

Performed specialized beauty treatments and maintained a high level of client care. Contributed to product sales and ensured a luxurious experience for all guests.

Beauty Treatments Sales Customer Service Luxury Spa Operations Retail Sales

Salon and Beauty Therapist

Kempinski Cabrits Resort and Spa Dominica

Delivered diverse spa and beauty services, maintaining high standards of client satisfaction. Managed spa inventory and contributed to the overall efficiency of the spa department.

SPA Beauty Therapy Client Relations Inventory Management Spa Operations Customer Service Product Knowledge Upselling Scheduling

Salon and Beauty Therapist

SPA ODENA Ivory Coast Africa

Delivered a range of spa services, focusing on client comfort and satisfaction. Maintained knowledge of current spa trends and techniques to provide up-to-date treatments.

SPA Customer Satisfaction Treatment Techniques Product Knowledge Relaxation Therapies

Salon and Beauty Therapist

The Venue Gym Doha Qatar

Offered beauty and wellness treatments to gym members, promoting overall well-being. Managed appointments and ensured a clean and organized treatment area.

Beauty Treatments Wellness Appointment Management Customer Service Client Engagement Health and Wellness

Salon and Beauty Therapist

Les Relais des Plateaux Hotel and Spa Madagascar

Provided a variety of spa and beauty services to hotel guests, ensuring a relaxing and professional experience. Assisted with spa stockholder duties and maintained treatment room standards.

SPA Beauty Treatments Stock Management Treatment Room Setup Customer Satisfaction Relaxation Techniques

Salon and Beauty Therapist

Spa Majorel Madagascar

Provided various spa and beauty treatments, ensuring a high standard of service delivery. Assisted with daily spa operations and maintained a welcoming environment for clients.

SPA Beauty Services Service Delivery Spa Operations Client Welcome Customer Relations Treatment Customization

Education

Degrees, certifications, and relevant coursework

MQA Holistic and Ayurveda

CIBTAC Level 4, Spa and Salon Management

Completed advanced studies in spa and salon management, focusing on comprehensive operational and administrative skills. Gained expertise in overseeing daily spa operations and leading a team.

Jejo Institut

NVQ Level 2, Esthetics and Beauty

Acquired foundational knowledge and practical skills in esthetics and beauty. Focused on various beauty treatments including facials, waxing, and threading.

Unknown

BAC G3, Commercial Technics

Studied commercial technics, gaining a strong understanding of business principles and practices. Developed skills in accounting and commercial operations.

Unknown

BAE, Accounting Assistant

Trained as an accounting assistant, focusing on financial record-keeping and administrative support. Developed proficiency in accounting procedures and software.