Nyron George

I’m a results-driven Business Administration graduate with more than 15 years of combined experience across insurance operations, customer service, business support, administration, supervision, and team coordination. I’ve built a track record of managing customer relationships, resolving issues efficiently, and keeping records accurate while supporting organizational objectives.

In my role as an Insurance Operations Analyst (2010–2023), I managed insurance operations processes while maintaining compliance with company procedures and quality standards. I reviewed, processed, and maintained customer records and documentation with a high degree of accuracy, and I assisted customers and internal stakeholders by resolving inquiries and operational concerns.

I also conducted data review and analysis to support business operations and reporting requirements, and I collaborated with cross-functional teams to improve workflow efficiency and service delivery. Across these responsibilities, I consistently maintained confidentiality while handling sensitive customer and business information, utilizing multiple software systems to track, update, and manage operational activities.

Since 2023, I’ve expanded my leadership impact as a Security Supervisor at François Security Firm, leading daily operations, coordinating personnel scheduling, and supporting staff performance and team development. I prepare operational reports, maintain accurate documentation, communicate directly with clients to address concerns, and handle conflict resolution to ensure professional, positive customer interactions—alongside strong written and verbal communication.