Tisha Wise
@tishawise
Pharmacy and customer service professional delivering accurate support, compassionate care, and reliable results for patients.
United StatesWhat I'm looking for
I’m a Pharmacy Service Representative who brings a steady blend of customer service and healthcare support to every interaction. Since October 2023, I’ve focused on providing dependable assistance in a pharmacy environment while staying attentive to patients’ needs.
Before CVS Health, I built strong customer support experience through roles including CVS Specialty Customer Service Representative. Earlier work in customer-facing positions strengthened my ability to communicate clearly, resolve issues, and support customers with confidence.
Alongside customer service, I’ve spent meaningful time providing direct, hands-on care as a Direct Support Professional and in home healthcare settings. I’ve supported individuals with Developmental Disabilities, Alzheimer's Care, and Dementia care—handling tasks like Meal Preparation, Vital Signs, Medication Administration, and Patient Care Documentation review.
I work with a genuine, service-first mindset that values safety, accuracy, and dignity. I’m excited to bring my pharmacy readiness and caregiving experience together in a role where I can help people feel informed, supported, and taken care of.
Experience
Work history, roles, and key accomplishments
Pharmacy Service Representative
CVS Health
Oct 2023 - Present (2 years 5 months)
Provided pharmacy-related customer support and coordinated medication services, including benefits verification and documentation review. Supported patients and caregivers by assisting with medication administration and home-care needs.
Handled CVS Specialty customer inquiries and supported benefit verification processes while maintaining accurate service documentation. Provided customer service focused on medication and care coordination.
Direct Support Professional
Beechwood Court
Sep 2021 - Jan 2022 (4 months)
Provided direct support for individuals with developmental disabilities, including dementia and Alzheimer’s care. Assisted with meal preparation, vital signs monitoring, medication administration support, and patient documentation.
Delivered hands-on caregiving and direct support, assisting clients with senior care needs and daily living activities. Completed patient care documentation and supported hygiene and housekeeping tasks.
Home Healthcare Consultant
Fayette Resources Inc.
Sep 2020 - Feb 2021 (5 months)
Provided home healthcare support by assisting clients with patient care needs, meal preparation, and daily living support. Managed customer-focused assistance and maintained documentation for care activities.
Sales & Customer Service Rep
T-ROC
Jan 2020 - Sep 2020 (8 months)
Provided customer service and assisted with sales-related customer requests. Completed documentation and supported customers with ongoing service needs.
Food Prep Cashier
Sheetz
Jun 2010 - Jan 2013 (2 years 7 months)
Prepared food and supported customer service in a fast-paced retail environment. Maintained cleanliness standards and supported basic back-of-house and serving-area upkeep.
Education
Degrees, certifications, and relevant coursework
High school diploma
High school diploma, High School
Earned a high school diploma. The school name, location, and study field were not provided.
Availability
Location
United StatesAuthorized to work in
Job categories
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