BN
Open to opportunities

Boga Ntesang

@bogantesang

Detail-oriented receptionist with over four years of experience.

Botswana
Message

What I'm looking for

I am looking for a role that values professionalism and offers opportunities for growth in customer service and administration.

I am a dedicated and detail-oriented receptionist with over four years of experience in front office administration. My perseverance and endurance define my capability to tackle any challenges that come my way. I have a proven track record of providing exceptional administrative and customer service support in fast-paced environments, ensuring a high level of professionalism and efficiency.

My educational background includes an Advanced Diploma in International Tourism, where I specialized in customer service and operations within the tourism industry. This has equipped me with valuable skills in reservations, ticketing, financial control, and marketing operations. I am committed to contributing to the success of my team and organization by delivering outstanding service and support.

Experience

Work history, roles, and key accomplishments

MA

Receptionist

Modimo & Associates

Managed incoming calls, scheduled appointments, and handled client inquiries for a legal firm, ensuring professional and efficient front office operations. Responsible for comprehensive office administration, including mail distribution, supply management, and secure document organization. Assisted with preparing and compiling documents for tenders, coordinating submission deadlines.

Education

Degrees, certifications, and relevant coursework

GS

Gaborone Institute of Professional Studies

Advanced Diploma, International Tourism (City & Guilds)

Specialized in the tourism industry, customer service, and operations, with a focus on strategic customer experience. Gained knowledge in reservations, ticketing, financial control, marketing, and marketing operations.

TC

Tutume Mc Connel College

Botswana General Certificate, Secondary Education

Completed secondary education, fulfilling the requirements for the Botswana General Certificate of Secondary Education.

Tech stack

Software and tools used professionally

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Boga Ntesang - Receptionist - Modimo & Associates | Himalayas