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Tim Rowe

@timrowe

Customer education leader at PwC who built a SaaS onboarding ecosystem with Cornerstone LMS and WalkMe.

United States
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At PricewaterhouseCoopers (PwC), I architected a client onboarding ecosystem for new B2B SaaS products using a Cornerstone LMS portal, WalkMe in-app guidance, and digital learning assets. I also designed a blended curriculum that brought product, sales, and marketing training together.

At Ann & Robert H. Lurie Children's Hospital of Chicago, I led implementation of Cornerstone LMS and Mediasite to deliver education and career development across the hospital. I expanded blended learning options with Microsoft Teams, Articulate 360, Captivate, and Camtasia.

At Rapiscan Systems, I ran the technical certification curriculum and administered SuccessFactors Learning. I launched Rapiscan Product Challenge, a mobile learning game, and led training for large-scale product deployments.

At Formist Studio, I design generative AI content and automation workflows for non-technical client teams, and deliver AI-assisted workflows, presentations, and web and ecommerce builds. At IntelligentCore, I built AI-assisted content frameworks that cut learning content production time by 50%.

Experience

Work history, roles, and key accomplishments

AC

Director of Learning Technologies

Ann & Robert H. Lurie Children's Hospital of Chicago

Mar 2019 - Apr 2021 (2 years 1 month)

Delivered hospital-wide education and career development to physicians, employees, contractors, and volunteers by leading the Cornerstone LMS and Mediasite video implementation. Expanded blended learning options by implementing Microsoft Teams, Articulate 360, Captivate, and Camtasia.

PricewaterhouseCoopers (PwC) logoPP

Training Manager, Product and Sales Enablement

Nov 2017 - Feb 2019 (1 year 3 months)

Scaled client onboarding across all client accounts for new B2B SaaS products by architecting a Cornerstone LMS portal with WalkMe in-app guidance and digital learning assets. Unified product, sales, and marketing training by designing a blended enablement curriculum of virtual training, LMS courses, and in-app microlearning.

RS

Manager, Global Training

Rapiscan Systems

Mar 2015 - Apr 2017 (2 years 1 month)

Ran the technical certification curriculum and administered the SuccessFactors LMS. Built field technicians' product knowledge by launching Rapiscan Product Challenge, a mobile learning game, and delivered training for large-scale product deployments by leading technical trainers and instructional designers across the US, UK, Middle East, and Malaysia.

ST

Manager, Technical Training

Schneider Electric (Lee Technologies)

Nov 2008 - Jan 2014 (5 years 2 months)

Certified critical-facility technicians at data centers nationwide by leading trainers and contractors in instructor-led and web-based technical training. Procured, installed, and administered the SumTotal LMS, then led the migration to Cornerstone after the acquisition.

Education

Degrees, certifications, and relevant coursework

American InterContinental University logoAU

American InterContinental University

Bachelor of Fine Arts, Web Design & Multimedia

Grade: magna cum laude

Bachelor of Fine Arts in Web Design and Multimedia, graduated magna cum laude.

Full Sail University logoFU

Full Sail University

Graduate coursework, Educational Media Design & Technology

Graduate coursework in Educational Media Design and Technology.

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