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@timothyoni
Results-driven professional with expertise in operations and project management.
NigeriaI am a results-driven professional with extensive experience in business operations, project management, customer relationship management, and sales. My career has been marked by a demonstrated ability to streamline processes, enhance operational efficiency, and drive revenue growth. Currently, I serve as an Operations Officer at Canada Vac, where I ensure accurate data entry and compliance with standard operating procedures, contributing to a seamless visa processing experience.
Previously, I worked as a Direct Sales Agent at Fidelity Bank, where I excelled in customer acquisition and market research, successfully promoting the bank's financial products. My role as a Safety Operation Officer at Lagos Continental Hotel further honed my skills in customer relationship management and operational efficiency. I am committed to service excellence and continuous professional development, as evidenced by my certifications in project management and behavioral change training.
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Work history, roles, and key accomplishments
Vfs Global
Jul 2023 - Present (2 years 4 months)
Responsible for document scrutiny and collection of visa applications, handling bank transactions, ensuring accurate data entry, and maintaining compliance with standard operating procedures. Focused on timely processing and reporting to the operations manager.
Fidelity Bank PLC
May 2023 - Jun 2023 (1 month)
Engaged in sales and marketing of financial products, customer acquisition, market research, and ensuring compliance with bank policies. Provided customer service and participated in training programs to enhance sales skills.
Lagos Continental Hotel
Mar 2021 - Mar 2023 (2 years)
Ensured safety procedures for customers, managed customer relationships, and focused on operational efficiency. Received training certificates in service excellence and behavioral change.
Degrees, certifications, and relevant coursework
ECProfessional Certification, Project Management
2024 - 2025
Professional Certification in Project Management where I gained knowledge of personal project, project scope management, project schedule management, and project risk management.
Higher National Diploma, Accounting
2017 - 2018
Higher National Diploma in Accounting, focusing on advanced accounting principles and practices.
National Diploma, Accounting
2013 - 2015
National Diploma in Accounting, covering fundamental accounting concepts and practices.
NigeriaYou can contact Timothy and 90k+ other talented remote workers on Himalayas.
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