Okachi Odinaka

I am an experienced administrative professional with a proven track record of supporting executives and teams to enhance operational efficiency. My journey began with a Bachelor's degree in Computer Science from Delta State University, followed by a Master's in Business Computing from the University of Ibadan. Over the years, I have honed my skills in various administrative roles, where I have consistently demonstrated my ability to manage operations effectively and improve internal processes.

In my most recent position as an Operations Agent at TLScontact, I have been responsible for ensuring a seamless visa application process for clients. My role involves meticulous attention to detail, from verifying applicant documents to maintaining accurate data entry with zero errors. I pride myself on my ability to address client grievances promptly and maintain a positive working environment through strong interpersonal skills.

Throughout my career, I have also excelled in roles such as IT Administrative Officer and Administrative Assistant, where I managed day-to-day operations, organized meetings, and maintained comprehensive filing systems. My certifications as a Microsoft Certified Professional and IBM Certified Data Science Fundamentals further underscore my commitment to professional development and my ability to leverage technology in administrative functions.