At Nustadia Recreation Inc., I supported game-day operations by preparing a football field, completing safety inspections, and sharing program and schedule information with guests. I resolved 96% of public and parent inquiries per shift and achieved 98% on-time field readiness.
At City Kidz, I implemented a structured filing system that reduced document retrieval time by 30% and improved records accessibility for the Accounting department. I’ve also supported intake records at the Alzheimer Society of Hamilton and Halton, processing referrals and entering records in Excel.

