Shani Hall

I've supported customer service and records operations at HGS, maintaining account information, processing requests, preparing documentation, and handling high-volume inbound calls professionally.

In volunteer healthcare and library settings, I've managed patient charts, organized records, updated databases, answered phones and emails, scheduled appointments, and created a welcoming experience for patients and visitors.

At Redeemer University and High Gates Residence, I've maintained safe, clean, organized environments while balancing daily deadlines, service requests, inspections, and health and safety procedures.

I'm committed to accuracy, confidentiality, professionalism, and learning while supporting efficient daily operations.