Open to opportunities

Akansha Saxena

@akanshasaxena

Message

Detail-oriented administrative professional specializing in client-focused operations.

Canada

Message

What I'm looking for

I seek a client-focused administrative role where I can manage scheduling, records, and data, contribute to efficient program delivery, and grow within a collaborative, service-oriented organization.

I am a reliable administrative professional with over six years supporting scheduling, records management, data entry, and client services in education and community-based environments. I prioritize accuracy and confidentiality while maintaining high volumes of electronic client records and program documentation.

My background includes program facilitation, frontline client support, and virtual coordination across nonprofit and private settings, where I generated reports, managed databases, and responded to inquiries with professionalism and urgency. I am adept at monitoring shared inboxes, investigating errors, and ensuring timely follow-up to support smooth service delivery.

I bring strong communication, adaptability, and a client-centred approach aligned with community health and childcare services, complemented by practical skills in Microsoft Office, PC database and spreadsheet management, Canva, and AI tools.

Experience

Work history, roles, and key accomplishments

Teacher & Administrative Assistant

SVIS

Provided administrative support including record maintenance, staff scheduling assistance, and organized physical and electronic filing systems to ensure efficient retrieval and compliance.

Record Maintenance Scheduling Data Entry Documentation Office Administration File Organization

SME & Administrative Support

FuseGuru

Managed spreadsheets, databases, and reports while providing Tier-1 user support and virtual coordination of scheduling and documentation in a remote setting.

Spreadsheets Database Management Tier 1 Support Data Entry Reporting Documentation

Program Facilitator

Boys and Girls Club

Provided schedule planning and administrative support for EarlyON programs, maintained accurate electronic client records and participant databases, and generated reports to support program operations and continuity of care.

Scheduling Client Records Data Entry Customer Service Microsoft Excel Outlook Database Management Inbox Management

Cashier / Sales Associate

Just Cozy

Processed high-volume transactions accurately, maintained daily records and reconciliations, and delivered customer service while multitasking in a deadline-driven retail environment.

Point of Sale Cash Handling High Volume Transaction Reconciliation Customer Service Record keeping Multitasking Attention To Detail

Facilitator / Administrative Assistant

Frontenac County Childcare Centre

Coordinated staff scheduling and daily administrative operations, maintained accurate client files and service records, and communicated with families to resolve service concerns and support program delivery.

Scheduling Reporting Client Communication Data Entry Documentation Multitasking

Education

Degrees, certifications, and relevant coursework

Queen's University

Post-Graduate Certificate, Information Technology

Completed a Post-Graduate Certificate in Information Technology from Queen's University, focusing on practical IT skills applicable to administrative and data management roles.

Guru Gobind Singh Indraprastha University

Bachelor of Education, Education

Earned a Bachelor of Education (B.Ed) from Guru Gobind Singh Indraprastha University, preparing for roles in teaching and educational administration.

University of Delhi

Bachelor of Arts, Arts

Completed a Bachelor of Arts at the University of Delhi with a focus on foundational liberal arts coursework supporting communication and administrative competencies.