Timilaemi Bruno

Managed the CEO's communications ecosystem, including three high-volume inboxes and weekly executive sessions. Implemented SOP frameworks and AI-driven automation to reduce administrative processing time by up to 60%.

Partnered with IT to streamline workflows and reduce system downtime by 15%. Conducted research on big data technologies and managed complex travel logistics for the CEO.

Partnered with the IT team to streamline operational workflows and resolve bottlenecks, supporting on-time delivery across three data projects and reducing system downtime by 15%. Conducted ongoing research into emerging big data technologies and consumer behaviour trends.

Spearheaded market research initiatives, contributing to a 30% improvement in product strategy effectiveness. Researched and introduced 20 new products to market within eight months, delivering full competitive analysis and go-to-market documentation.

Coordinated up to 20 virtual and in-person meetings and events weekly for the CEO. Overhauled product research procedures and updated 25+ decks and documentation assets, reducing briefing preparation time by an estimated 35%.

Promoted from Executive Assistant within three months, taking ownership of business development, HR and customer support functions. Drove cold-calling and lead generation campaigns, building a database of 1,000+ qualified contacts and contributing to 15% growth in repeat business.

Promoted from Executive Assistant within three months, taking ownership of business development, HR and customer support functions. Drove cold-calling and lead generation campaigns, building a database of 1,000+ qualified contacts and contributing to 15% growth in repeat business.

Managed scheduling, correspondence, documentation and day-to-day operational coordination independently. Supported business development through research, database management and client communications.

Managed scheduling, correspondence, documentation and day-to-day operational coordination independently. Supported business development through research, database management and client communications.

Sustained a 98% response rate within one hour across customer enquiries, setting a benchmark adopted as the team standard. Identified a consistent drop in customer retention and independently designed a customer loyalty and points system, reducing complaint resolution time by 15%.

Planned and coordinated 8+ training courses and events end-to-end, achieving a 25% increase in attendee satisfaction. Drafted concept notes, research papers and speeches for the Director, producing submission-ready content requiring minimal revision.

Pursued a degree in Criminology, with studies expected to complete in 2025.