Tiffany Delphina Lamptey

Resolved customer inquiries and concerns promptly to ensure satisfaction, while designing and implementing strategies to enhance the overall customer experience in alignment with company goals. Trained new employees on customer service best practices and monitored customer interactions and feedback through surveys and social media to identify areas for improvement.

Diagnosed plant diseases and identified causal pathogens, developing effective disease management strategies through field and laboratory research. Collaborated with agronomists to implement integrated pest management plans and organized farmer meetings to educate on diseases and modern farming techniques.

Managed client communications nationwide and across Africa, fostering relationships to promote business growth. Assisted with various administrative tasks to ensure smooth operations.

Supported administrative tasks and event planning, creating status reports on operational activities. Organized client meetings to provide project updates and actively participated in team meetings and brainstorming sessions.

Pursued a Bachelor of Science in Agriculture with a specialization in Plant Pathology. Gained comprehensive knowledge in diagnosing plant diseases, identifying causal pathogens, and developing effective disease management strategies.

Completed studies in General Science, building a foundational understanding across various scientific disciplines. Developed strong analytical and problem-solving skills essential for further academic pursuits.