Tieyam Emma
@tieyamemma
I support healthcare customers, cosmetic resolve order issues, and build lasting relationships through clear communication. I Speak English and French
NigeriaWhat I'm looking for
I've supported healthcare professionals, pharmacies, clinics, and patients at McKesson Company, helping with medical products, prescriptions, orders, insurance concerns, and critical deliveries.
Previously, I drove lead generation and sales activity at OYC and managed customer orders, complaints, returns, and exchanges at Ease Natural Hair. I bring five years of customer service experience, objection handling, and CRM-based follow-up.
Experience
Work history, roles, and key accomplishments
Provided customer support to healthcare professionals, pharmacies, clinics, and patients regarding medical products, prescriptions, and healthcare services. Processed and managed orders for pharmaceuticals and medical supplies, ensuring accuracy and compliance with healthcare regulations.
Sales Executive Officer
OYC
Apr 2023 - Oct 2024 (1 year 6 months)
Developed and implemented sales strategies to increase revenue, market penetration, and customer acquisition. Identified and pursued new business opportunities through market research, networking, referrals, and direct sales activities.
Customer Service Representative
Ease Natural Hair
Mar 2021 - Feb 2023 (1 year 11 months)
Managed customer interactions through phone calls, emails, social media platforms, and in-store communications. Processed customer orders, confirmed product availability, and handled complaints, returns, and exchanges professionally.
Education
Degrees, certifications, and relevant coursework
National Polytechnic Bambui
HND, Marketing
Earned a Higher National Diploma in Marketing from National Polytechnic Bambui in 2012.
Dakins Foreign Customer Service Training
Certificate, Customer Service
Completed foreign customer service training from Dakins.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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