Oyinkansola Olagoke

Welcomed customers and provided friendly, professional, and efficient service in-store and through telephone and digital channels. Served as a primary point of contact for customers placing orders or seeking information about menu items, prices, promotions, and delivery services.

Promoted Domino's Pizza products, meal deals, catering options, and approved promotional campaigns to new and existing customers. Generated sales leads through cold calling, field prospecting, referrals, social media, networking, email outreach, and direct customer engagement.

Managed customer interactions through phone calls, emails, social media platforms, and in-store communications. Processed customer orders, confirmed product availability, and ensured accurate order details before fulfillment. Handled customer complaints, returns, exchanges, and service issues professionally while ensuring customer satisfaction.

Pursued a Bachelor of Science in Accounting at Lagos State University.

Completed the Dakins Foreign Customer Service Training.