TickleTasks Solutions Private Limited

I've driven operational improvements at Amazon Development Center and Wishup, building process solutions that improve quality, reduce costs, and strengthen client outcomes.

At Amazon, I led 22 direct reports, supported 4x growth in two years, and developed Excel-based forecasting and scheduling tools that reduced truck-cancellation losses by 95% and saved 17 million Euros annually. I also managed severe-event issues, escalations, onboarding, performance management, and VP-level regional business reviews for European operations.

At Wishup, I improved vendor operations and client delivery across healthcare, construction, real estate, tax consulting, media relations, digital marketing, and SaaS. My reporting, organizational design, pre-sales, data-structure, and AI research initiatives reduced ticket backlogs by 95%, increased operational efficiency by 50%, and accelerated leads by 30%.

I'm motivated by turning data, feedback, and frontline operational challenges into practical systems that help teams perform better. I bring program management, process reengineering, Excel automation, stakeholder communication, and people leadership to change-oriented environments.