kruthi gandham
@kruthigandham
I drive global operations transformation, platform optimization, and risk governance at Amazon.
IndiaWhat I'm looking for
At Amazon, I drive global operations and digital transformation across Seller and Buyer Experience, working with Product, Tech, Legal, Policy, and regional teams.
I've delivered 83 process improvements using automation and AI workflows, reducing SLA resolution times by 35% and saving more than 12,000 hours annually. I also built risk-mitigation playbooks across seven departments that cut escalation volumes by 40%.
I lead and mentor Risk Investigators, develop enablement programs across India, MEA, China, and the USA, and bring earlier experience in international supply chain operations, data annotation, quality assurance, and research analysis.
Experience
Work history, roles, and key accomplishments
Led global program management and digital transformation initiatives, driving process improvements and cross-functional alignment across product, tech, and operations teams.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru University
Master of Arts, French
Master's Degree in French with a published thesis.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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