Tia Spotanski
@tiaspotanski
I deliver compassionate patient care and clear, effective customer support.
United StatesWhat I'm looking for
I've provided compassionate, dignified care at The Lingenfelter Center’s specialized Alzheimer’s and Memory Care Unit, assisting residents with daily living, mobility, vital signs, charting, and safety throughout the COVID-19 pandemic.
More recently, I’ve supported customers at iQor and Spectrum Communications by resolving billing, utility, internet, cable, phone, and technical service concerns. I’m comfortable de-escalating difficult situations, documenting accurately across multiple systems, and explaining solutions clearly while maintaining a positive experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
iQor
Feb 2025 - Present (1 year 6 months)
Assists customers with electric and gas account billing, payment arrangements, and service restoration. Resolves high-volume inbound inquiries and documents interactions accurately.
Education
Degrees, certifications, and relevant coursework
Arizona Connections Academy
High School Diploma, General Studies
Earned a high school diploma from Arizona Connections Academy in 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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