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Tiago User

@tiagosouzacreative

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Bilingual communications and localization manager focused on Portuguese markets.

United States

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What I'm looking for

I seek roles leveraging bilingual localization and communications, focusing on cultural accuracy, content strategy, and audience engagement in Brazil–U.S. contexts.

I am a bilingual communications professional specializing in localization and marketing for Brazilian Portuguese, with extensive experience managing church and nonprofit communications.

I have led communications teams, developed content strategies, and managed social channels and websites in both English and Portuguese, driving audience engagement and cultural alignment.

My background includes creating print and digital campaigns, designing graphics, and producing multimedia content while supporting internal communications and training efforts.

I prioritize clear, culturally accurate messaging and practical localization to increase reach and strengthen connections between Brazilian and U.S. audiences.

Experience

Work history, roles, and key accomplishments

Communications Manager

GracePoint Church

Dec 2019 - Aug 2025 (5 years 8 months)

Led overall communications strategy, sermon series branding, digital strategy, video production, and social media growth, increasing YouTube subscribers from ~80 to 1.6K+. Managed volunteers and optimized on-page SEO to boost search visibility.

Digital Strategy Brand Management Video Production Social Media SEO Adobe Creative Suite Volunteer coordination Analytics

Communications Leader

BattleCreek Church

Jul 2016 - Nov 2019 (3 years 4 months)

Led church-wide communications and volunteer coordination, produced weekly digital and print content, and increased engagement through organized messaging and events. Developed promotional materials and managed online outreach.

Volunteer coordination Content Production Print Design Social Media Adobe Creative Suite Microsoft Office

GSA - Internal Communications

Liberty University School of Divinity

Jul 2014 - Jun 2016 (1 year 11 months)

Created promotional materials and video content for events, managed website updates, and produced multimedia using Adobe Photoshop, Premiere, and After Effects.

Graphic Design Video Editing Adobe Premier After Effects Photoshop Web Content Management

Graphic Designer (Freelance)

Tsouzagraphics

Feb 2012 - Jul 2013 (1 year 5 months)

Provided advertising, website design, and monthly newsletter services for local businesses and churches, delivering visual identities and marketing collateral.

Advertising Web Design Newsletters Branding Client Communication Graphic Design Adobe Illustrator Print Design

Visual Communications Coordinator

Mount Zion Church

Apr 2012 - Sep 2012 (5 months)

Designed visual identities for events and sermon series, managed website and print content, and provided branding and graphic design services.

Branding Visual Branding Print Design Graphic Design Adobe Creative Suite

Education

Degrees, certifications, and relevant coursework

Liberty University

Master’s Degree, Leadership

2013 - 2016

Grade: 3.6

Activities and societies: Graduate Student Assistant - assisted Dr. David Hirschman with academic work and presentations; student activities graphic design and campus design roles.

Completed a Master’s degree in MAR - Leadership, focusing on leadership and communications.

ESPM (Escola Superior de Propaganda e Marketing)

Bachelor's Degree, Communication / Advertising and Marketing

2004 - 2010

Activities and societies: Internships and early career design roles in São Paulo during studies.

Undergraduate studies in Social Communication with emphasis on Advertising and Marketing (Comunicação Social/Propaganda e Marketing).

Liberty University (SBPV) - non-degree study

Non-degree study, Graphic Design; Theology

2008 - 2008

Activities and societies: Campus roles including graphic design for The Liberty Champion and Student Activities; business office assistant summer job.

Completed independent, non-degree study in Graphic Design and Theology through Liberty University SBPV.