Thuso Kabelo

Designs and quotes creative itineraries, manages ResRequest reservations, negotiates supplier rates, handles 24-hour emergency support and raises client invoices to ensure flawless trip delivery.

Quoted and booked international flights and accommodation, marketed travel packages and organized local tours while managing cash drawer and client relationships.

Planned and sold custom travel packages, liaised with suppliers, booked accommodation via global systems, organized local tours and implemented a client feedback marketing strategy.

Designed bar menu and curated cocktail events while managing social media, bookkeeping and daily sales reports to drive revenue and reduce operational costs.

Led lodge operations including bookings, content creation, catering for events up to 150 guests and producing regular financial and booking reports to improve service delivery.

Managed bookings, supervised staff and introduced cocktail events and packages that increased sales by over 50%, while handling reporting, procurement and bank deposits.

Operated POS, opened and closed the store, conducted stock counts and balanced books each shift to ensure accurate sales and inventory control.

Grade: First Class Honours

Completed a BA (Hons) in International Tourism Management and graduated with First Class Honours.

Grade: 39 points (A in Art, B in English)

Completed secondary education with 39 points, including an A in Art and a B in English.