tuduetso kgathi
@tuduetsokgathi
I am a hospitality professional specializing in guest services and travel operations.
BotswanaWhat I'm looking for
I am a hospitality and tourism professional with a Diploma in Hospitality and Tourism Management, Amadeus GDS training and cruise line service coursework. I have hands-on experience across hotels, travel agencies, kitchens and guest houses serving as receptionist, innkeeper, travel agent and kitchen assistant.
I bring strong guest-service skills, reservations expertise (Galileo, Amadeus), housekeeping and culinary support, plus beauty therapy and public-speaking abilities. I volunteer in youth outreach, attended the African Tourism Leadership Forum 2023, and seek roles where I can learn, lead and deliver empathetic, dependable service.
Experience
Work history, roles, and key accomplishments
Receptionist
The Place Guest House
May 2025 - Present (4 months)
Handled guest check-ins, phone reservations and front-desk administration, coordinating with housekeeping and managing receipts.
Catering Chef
Moghul Catering and Restaurants
Jul 2022 - Sep 2022 (2 months)
Prepared meals and supported kitchen operations for a catering and restaurant outlet, coordinating with staff on menu execution and food preparation.
Hotelier/Inn Keeper
Serenity Bed and Breakfast
May 2020 - Aug 2020 (3 months)
Managed front-desk operations, reservations and guest services for a bed and breakfast, improving guest experience through personalized room preparation and special-needs assistance.
Travel Agent
Hambanathi Travel and Tours
Jan 2019 - Mar 2019 (2 months)
Booked transportation and hotel reservations, managed payments and coordinated group bookings for school trips using GDS terminals and customer consultations.
Beautician
Originalle Beauty Spa
May 2017 - Dec 2017 (7 months)
Provided skincare, facial and massage treatments along with makeup application and personal styling, delivering client consultations and maintaining salon hygiene.
Kitchen Assistant
Lunch Box Hub
Apr 2024 - Present (1 year 5 months)
Supported kitchen operations including food preparation, plating and basic cleaning tasks to maintain service flow.
Education
Degrees, certifications, and relevant coursework
Cabin Crew Academy
Flight Attendant Training, Cabin Crew / In-flight Service
2023 - 2024
Undertook flight attendant training at Cabin Crew Academy from 2023 to 2024; training noted as incomplete in Feb 2024.
Gaborone University College of Law
Certificate, Travel and Tourism
2018 - 2019
Certificate in Travel and Tourism obtained from Gaborone University College of Law (2018–2019).
Ship-A-Shore Training Academy
Certificate, Cruise Line Service
2023 -
Completed cruise line service training at Ship-A-Shore Training Academy in August 2023.
ABM University College
Diploma, Hospitality and Tourism Management
2020 - 2022
Diploma in Hospitality and Tourism Management awarded by ABM University College (2020–2022).
AMAmadeus
Certificate, Amadeus GDS
2025 -
Completed Amadeus Novice GDS training and obtained a certificate in 2025.
Shannaz Herbal Institution
Certificate, Beauty Therapy
2017 - 2018
Completed a Certificate in Beauty Therapy at Shannaz Herbal Institution (2017–2018).
Livingstone Kolobeng College
IGCSE, Secondary Education (IGCSE)
2011 - 2016
Completed IGCSE secondary education at Livingstone Kolobeng College (2011–2016).
Legae Primary School
Primary School Leaving Examination Certificate, Primary Education
2004 - 2010
Completed Primary School Leaving Examinations at Legae Primary School (2004–2010).
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Job categories
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