Looking for a job

it thuan

@thuanit

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I have 4 years of experience in IT Helpdesk & Support, as well as deploying and operating Servers and Network Systems.

Vietnam

Message

What I'm looking for

I am always looking for opportunities that match my skill set, such as providing remote desktop support, troubleshooting configuration issues, and installing or setting up servers, CCTV, firewalls, NAS, time attendance systems, and anything related to network systems.

With my background in computer systems, end-user troubleshooting, and hands-on experience with servers and network infrastructure—alongside my current role as an on-site IT Helpdesk/Support specialist—I am actively seeking an additional remote position. This opportunity will allow me to maintain and sharpen my professional skills while ensuring optimal productivity and performance for your end users.

Experience

Work history, roles, and key accomplishments

Current

IT Helpdesk Management

Current

Beesco Vina

Apr 2022 - Present (4 years 6 months)

o Network & Security: CISCO, HILLSTONE, VPN, TCP/IP, DNS, DHCP
o Servers & Systems: MES, ERP, MAIL, FILE servers
o Support & Hardware: HIK-VISION CCTV, Barcode Printers, Scanners, PDAs, Windows/macOS endpoints

Python IT IT Support IT Security IT Service Management IT Operations Troubleshooting Databases SQL Server Networking Network Troubleshooting Network Security NAS Firewalls CCTV AI Tools

Hardware / PCB Design Engineer

CEI International Investment

Dec 2019 - May 2021 (1 year 5 months)

o Design Software: Altium, Allegro
o Testing Tools: LabVIEW, hardware diagnostic tools

PCB PCB Design PCB Layout Review PCBA PCB Engineering PCB Layout Tools PCB Manufacturing

Education

Degrees, certifications, and relevant coursework

HCMC Industry and Trade

Bachelor, Industrial Electronics

Grade: 73.7% - GOOD

Top 3 Euréka Award (2018)
Top 3 City-Level Excellent Student Award (2019)
Top 5 Graduated Student (2019)
Certifications: ITIL 4 Foundation (Essentials of IT Service Management)
Continuous learning: Basic PLC, Industrial Maintenance, Occupational Safety (Alison/Udemy)