Minh Cuong Lai
@minhcuonglai
I keep Windows environments reliable through Active Directory, VPN, network troubleshooting, and remote support.
VietnamWhat I'm looking for
I've supported more than 100 users in Windows-based environments, resolving hardware, software, printer, network, and access issues while keeping day-to-day IT operations reliable.
I manage Active Directory accounts, groups, permissions, DNS, DHCP, Windows Server, and VPN access, and provide remote assistance through TeamViewer, AnyDesk, and Microsoft Remote Desktop. I'm Microsoft-certified and comfortable supporting users independently in remote environments.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
Vietnam
Jan 2015 - Present (11 years 8 months)
Provided technical support for Windows-based environments and end-users, managing Active Directory accounts and resolving hardware, software, and network issues.
Education
Degrees, certifications, and relevant coursework
Minh Cuong hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
Job categories
Skills
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