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Thomas Temmerman

@thomastemmerman

Customer and IT support professional skilled in fast-paced service environments and client communication.

Portugal
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What I'm looking for

I seek customer-facing or IT support roles where I can use my live service experience, communication skills, and problem-solving to improve customer satisfaction and grow professionally.

I am a customer and IT support professional with hands-on experience presenting live online games and supporting players, combined with earlier roles in sales and hospitality. I thrive in fast-paced environments, deliver quality work independently, and contribute effectively as a team player.

My background includes game presenting/online croupier responsibilities with direct player contact, sales representative duties involving prospecting, quoting and negotiation, and frontline hospitality roles providing table service and bar support. I bring solid ICT fundamentals, Microsoft Office proficiency, and strong communication and problem-solving skills.

I focus on maintaining high-quality customer interactions, handling stress with composure, and proposing practical solutions for clients. I am open-minded about career growth and eager to expand my responsibilities in customer-facing or IT support roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

VB

VTI Brugge

Vocational Diploma, Mechanical Engineering

2015 - 2018

Completed mechanical engineering vocational studies providing technical and practical training in mechanical systems.

VB

VTI Brugge

Vocational Diploma, ICT

2012 - 2015

Completed ICT vocational studies focusing on information and communications technology topics and practical skills.

Tech stack

Software and tools used professionally

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Thomas Temmerman - Game Presenter / Online Croupier - Evolution | Himalayas