Thomas Temmerman
@thomastemmerman
Customer and IT support professional skilled in fast-paced service environments and client communication.
What I'm looking for
I am a customer and IT support professional with hands-on experience presenting live online games and supporting players, combined with earlier roles in sales and hospitality. I thrive in fast-paced environments, deliver quality work independently, and contribute effectively as a team player.
My background includes game presenting/online croupier responsibilities with direct player contact, sales representative duties involving prospecting, quoting and negotiation, and frontline hospitality roles providing table service and bar support. I bring solid ICT fundamentals, Microsoft Office proficiency, and strong communication and problem-solving skills.
I focus on maintaining high-quality customer interactions, handling stress with composure, and proposing practical solutions for clients. I am open-minded about career growth and eager to expand my responsibilities in customer-facing or IT support roles.
Experience
Work history, roles, and key accomplishments
Presented live online casino games and managed real-time player interactions, maintaining high-quality streams and customer engagement across sessions.
Sales Representative
Seco Tools
Jan 2018 - Jan 2022 (4 years)
Prospected leads, quoted and negotiated solutions, and presented product options to clients to drive sales and resolve customer needs.
Waiter / Barkeeper
New Havana
Jan 2015 - Jan 2018 (3 years)
Served guests and prepared drinks behind the bar, handled upselling and customer contact while maintaining service quality during busy shifts.
Education
Degrees, certifications, and relevant coursework
VTI Brugge
Vocational Diploma, Mechanical Engineering
2015 - 2018
Completed mechanical engineering vocational studies providing technical and practical training in mechanical systems.
VTI Brugge
Vocational Diploma, ICT
2012 - 2015
Completed ICT vocational studies focusing on information and communications technology topics and practical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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