Open to opportunities

Thomas Pereira

@thomaspereira

Message

I build client retention and growth through strategic HR media plans and data-driven recommendations.

France

Message

What I'm looking for

I'm looking to build on my customer success, client portfolio management, sales support, and KPI analysis experience in a role focused on client relationships and business growth.

At NéNo Agency, I manage and retain a portfolio of 30 clients, delivering strategic recommendations across the candidate and employee journey. I create HR media plans with partners including LinkedIn and Indeed, negotiate pricing, and build tailored commercial proposals.

I use Salesforce daily to track KPIs, identify opportunities, prospect new clients, and support sales through quotes, proposals, and reports. Onsite visits help me strengthen client relationships and understand their needs.

Previously at Banque Populaire and Ecole Polytechnique, I managed client portfolios, reviewed financing files, structured mortgage loans, maintained CRM data, and coordinated administrative logistics for researchers and national events.

Experience

Work history, roles, and key accomplishments

Customer Success Manager

NéNo Agency

Jan 2024 - Apr 2026 (2 years 3 months)

Managed a portfolio of 30 clients, delivered strategic recommendations, developed media plans, negotiated pricing, and strengthened client relationships.

Salesforce CRM KPI Analysis Client Relationships Media Planning Negotiation Proposal Development