Thomas Hofmann
@thomashofmann
I turn customer discovery and workflow insights into practical AI and SaaS product solutions.
United StatesWhat I'm looking for
I've spent 10+ years helping customers adopt SaaS and AI solutions, using structured discovery to turn complex workflows into practical outcomes.
At Abacus.AI, I led technical discovery and solution strategy for mid-market and Fortune 500 organizations evaluating enterprise AI, generative AI, and real-time inference. I partnered with executives, data science, and engineering teams to scope proofs of concept and align deployment roadmaps with business goals.
At Ressio Software, I mapped home-builder and remodeler workflows across estimating, budgeting, scheduling, and client communication, then translated customer needs into clear recommendations and implementation handoffs. I set company records for both the largest deal closed and largest customer brought onto the platform in my first full quarter.
I've also built scalable operating workflows at Proper AI, improving conversion rates by 50% and coaching a 10-person team to 125%+ of quarterly targets. I'm transitioning into product management, where I can bring voice-of-customer insight, requirements gathering, product operations, and cross-functional delivery together.
Experience
Work history, roles, and key accomplishments
Account Executive
Ressio Software
Oct 2025 - Aug 2026 (10 months)
Led structured discovery with custom home builders and remodelers, mapping workflows to uncover pain points. Set company records for largest deal and largest customer in first full quarter.
Director, AI Solutions
Abacus.AI
Apr 2025 - Oct 2025 (6 months)
Led technical discovery and solution strategy for enterprise AI and generative AI use cases. Reached 150% of Q2 revenue goal by designing tailored AI solutions and demos.
Manager, Sales Development
Proper AI
Jun 2023 - Apr 2025 (1 year 10 months)
Built and optimized HubSpot and Outreach workflows, increasing conversion rates by 50%. Led a 10-person team to exceed quarterly targets by 125%+.
Managed complex enterprise SaaS evaluations with VP- and C-level stakeholders. Surpassed quota by 120%+ and contributed to $500K+ in enterprise business.
Onboarded and supported the launch of 50+ restaurant franchise locations on a technology platform. Exceeded quarterly targets by 250%.
Ranked #1 in the U.S. for Q3 and Q4 2020, exceeded targets by 300%, and secured 100+ accounts through consultative discovery.
Investment Consultant
Charles Schwab
Mar 2015 - Jan 2019 (3 years 10 months)
Built trusted client relationships and guided customers through complex financial decisions in a regulated environment.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Science, Business Administration
Pursued a Bachelor of Science in Business Administration.
Coursera
Google Data Analytics Specialization, Data Analytics
Completed the Google Data Analytics Specialization in 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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