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@rs08

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AI product manager building LLM-powered products—evaluation frameworks and data quality systems that ship reliably.

United States

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What I'm looking for

I want to lead LLM product teams end-to-end—evaluation, prompt/data quality, and production reliability—partnering closely with engineering and data science to improve measurable KPIs, cost, and user outcomes with safe human-in-the-loop guardrails.

I’m an AI product manager with 5+ years of experience building and shipping LLM-powered products, evaluation frameworks, and data quality systems. I led the HALO initiative (Human Artificial Intelligence Learning + Optimization), a multi-product LLM program that delivered a 55% reduction in call handling time, 78% improvement in document accuracy, and $10M in cost savings.

At CCS Medical, I built the product function from scratch and led HALO across three products: a conversational Customer AI Agent for automated phone interactions, AI Smart Assist for real-time agent support, and DocIQ for AI-driven document processing and routing. I evaluated and benchmarked open-source LLMs (Mistral Large 2, DeepSeek-V3, Qwen3) using Ollama, then built an AI judge framework to measure accuracy and determine best-fit models per application. I owned prompt engineering end-to-end, optimized token usage across Anthropic and OpenAI, and implemented human-in-the-loop review workflows so LLM outputs were validated before production deployment.

Previously, I launched a predictive analytics product at Beckman Coulter Diagnostics (Danaher) that reached $1.2M ARR in under 10 months. I grew platform engagement 58% by doing hands-on data analysis to identify adoption gaps, segment user personas, and ship iterative features backed by quantitative insights. I also scaled the product suite from 1 to 7 offerings while maintaining 99.8% uptime through cross-functional execution across engineering, data science, and operations.

I co-founded and led DREIM.org, where I built and launched an AI-powered SaaS platform from zero across 8 institutional partners in 12 weeks. I owned the full product lifecycle, using engagement metrics and feedback loops to drive roadmap decisions, achieving 65% reduction in processing time and 90% weekly active user growth. Earlier in my career, I served as a Senior Systems Engineer / Interim Product Manager and in field applications roles, giving me a strong technical foundation and a practical, delivery-focused mindset.

Experience

Work history, roles, and key accomplishments

AI Product Strategy Partner

CCS Medical

Jan 2024 - Jan 2026 (2 years)

Built the product function from scratch and led HALO, a three-product LLM initiative (Customer AI Agent, AI Smart Assist, and DocIQ). Improved document accuracy by 78%, reduced call handling time by 55%, and delivered $10M in cost savings through model evaluation, prompt iteration, and human-in-the-loop quality review.

AI Product Management LLM Evaluation Prompt Engineering AI Judge Benchmarking

Professional Services Product Manager

Beckman Coulter Diagnostics

Jan 2022 - Jan 2024 (2 years)

Launched a predictive analytics product that reached $1.2M ARR in under 10 months by defining data pipeline and model-performance dashboard requirements. Increased platform engagement 58%, scaled from 1 to 7 offerings while maintaining 99.8% uptime, and built feedback loops to drive a prioritized product backlog.

Predictive Analytics Data Pipelines Performance Dashboards User Segmentation SQL Cross Functional Execution

Co-Founder & Product Lead

DREIM.org

Jan 2020 - Jan 2024 (4 years)

Built and launched an AI-powered SaaS platform with 8 institutional partners, cutting processing time by 65% and increasing weekly active users by 90% through data-driven iteration. Owned the full product lifecycle, defining data requirements, running feedback loops, and using engagement metrics to guide roadmap decisions.

Product Lifecycle Management And Engagement Metrics Roadmap Ownership Cross Functional Execution

Service Product Manager

Metrohm USA

Jan 2020 - Jan 2022 (2 years)

Managed a portfolio of 21 products across 5 lines with full P&L responsibility, setting quarterly roadmaps and driving 10% YoY revenue growth through data-driven prioritization. Built SQL-based reporting and dashboards to track product performance and identify operational efficiency opportunities.

Product Roadmapping P&L management SQL Reporting Dashboards Prioritization Portfolio Management Cross Functional Execution

Senior Systems Engineer (Interim PM)

ThermoFisher Scientific

Jan 2017 - Jan 2020 (3 years)

Served as an enterprise systems engineering and North America escalation lead, coordinating cross-functional technical delivery and stakeholder management. Conducted workflow analysis and data analysis to support service pipeline optimization and improved operational outcomes.

Systems Engineering Stakeholder Management Data Analysis Technical Delivery Service Pipeline

Senior Systems & Applications Engineer

SCIEX

Jan 2014 - Jan 2017 (3 years)

Provided requirements capture, workflow analysis, and technical enablement for pharma and research analytical systems. Performed hands-on data analysis to optimize client workflows and translate user needs into actionable technical improvements.

Technical Enablement Data Analysis Workflow Optimization Solution Design

Senior Field Applications Engineer

Beckman Coulter Life Sciences

Jan 2011 - Jan 2014 (3 years)

Partnered with OEMs and captured field requirements, bridging field insights to product and engineering teams. Applied a data-driven approach to user needs analysis and solution design to inform technical delivery.

Field Engineering OEM Partnerships Needs Analysis Solution Design Stakeholder Management Data Driven Decision Making Technical Enablement