Thomas Berger

I am an experienced IT Support Specialist and Systems Technician with a strong background in streamlining IT support and enhancing system integrity. My military discipline and hands-on experience have allowed me to contribute to 100% system uptime through proactive monitoring and issue prevention. I take pride in improving end-user satisfaction by leading system training and documentation efforts, ensuring that all users are equipped with the knowledge they need to utilize technology effectively.

Throughout my career, I have developed a robust skill set in system administration, security protocols, and programming fundamentals. My time in the United States Navy has honed my ability to manage complex IT systems and provide technical training to diverse teams. I have successfully maintained digital records for thousands of items and have overseen significant asset procurement and lifecycle management, ensuring compliance and information integrity at all times.

As I continue my education in Computer Information Technology, I am eager to leverage my skills and certifications, including CompTIA Security+, Network+, and A+, to contribute to a forward-thinking organization. I am passionate about technology and committed to fostering secure and efficient IT environments.