Anthony Adams
@anthonyadams1
IT Support Specialist troubleshooting complex systems, delivering reliable help desk support, and using data-driven diagnostics.
United StatesWhat I'm looking for
IT & Systems Support Specialist with 10+ years of technical troubleshooting and diagnostic testing across high-responsibility environments. Google IT Support and Google AI Certified. Identified and remediated 35+ critical system faults within tight operational windows, saving hundreds of thousands in downtime losses. Interpreted schematics to perform over 2,000 complex wiring and system repairs throughout career. Proven expertise in Linux/Windows OS, TCP/IP networking, and hardware/software integration.
Experience
Work history, roles, and key accomplishments
Diagnosed complex system issues using diagrams, testing tools, and structured root-cause methodologies.
Supported repair of advanced electronic systems, maximizing system uptime and equipment availability.
Documented technical findings and maintenance actions while maintaining 100% compliance standards.
Electrical Integrated Systems Mechanic
United States Air Force
Sep 2018 - Apr 2023 (4 years 7 months)
Troubleshot electrical and electronic system faults using structured diagnostic processes. Interpreted technical diagrams and schematics to identify root causes, used specialized tools and testing equipment, and maintained records of maintenance actions and system status.
Electrical & Environmental Technician
United States Air Force
Nov 2012 - Oct 2016 (3 years 11 months)
Inspected, repaired, and maintained electrical and mechanical components. Diagnosed system faults using diagrams, schematics, and testing equipment, followed technical manuals and maintenance procedures to verify proper system operation.
Education
Degrees, certifications, and relevant coursework
Community College of the Air Force
Electrical Systems
Completed Electrical Systems coursework at the Community College of the Air Force.
University of Michigan
Computer Engineering
Completed Computer Engineering coursework at the University of Michigan.
Availability
Location
United StatesAuthorized to work in
Salary expectations
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