Thobekani Dube - Customer Service Billing Advisor - Webhelp | Himalayas
TD
Open to opportunities

Thobekani Dube

@thobekanidube

Customer service professional with extensive experience in client relations.

South Africa

What I'm looking for

I am seeking a role that allows me to leverage my customer service expertise in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service professional with a strong background in managing customer relationships and ensuring satisfaction. My experience spans roles such as Billing Advisor at Webhelp and Assistant Manager at Mangwanani, where I honed my skills in troubleshooting, payment processing, and customer support. I excel in both phone and face-to-face interactions, consistently delivering exceptional service.

Throughout my career, I have developed a results-driven approach, focusing on building lasting customer loyalty. My proficiency in MS Excel and Word, combined with my ability to manage multiple tasks efficiently, allows me to solve problems effectively and communicate with clarity. I am passionate about enhancing the customer experience and fostering positive relationships.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

RS

Regent Business School

Higher Certificate, Healthcare Services Management

2020 - 2020

Achieved a Higher Certificate in Healthcare Services Management, focusing on principles of management, service planning, and policy within healthcare.

PT

Progress Education and Training

NQF Level 5 Short Course, Safety Management

2014 - 2014

Completed a short course in Safety Officer (NQF Level 5), which provided essential skills and knowledge for safety management in various environments.

AC

Anchorlite College

National Senior Certificate, General Education

2010 - 2010

Completed the National Senior Certificate (Matric) at Anchorlite College, which is a prerequisite for further education and employment opportunities.

Tech stack

Software and tools used professionally

Interested in hiring Thobekani ?

You can contact Thobekani and 90k+ other talented remote workers on Himalayas.

Message Thobekani

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan