Thivaneshwary Jagathisan

Built and ran a consumer lifestyle brand covering product development, sourcing, e-commerce, and customer experience. Developed brand strategy and digital marketing campaigns to drive sales while managing inventory, vendor relationships, and financial planning.

Managed enterprise accounts across APAC, supporting complex security and business requirements. Led QBRs and developed KPI-driven success plans to improve account health and drive cybersecurity product adoption tied to renewal outcomes.

Owned full lifecycle management for 150+ enterprise accounts in ANZ, driving renewals and retention. Increased user adoption by 60%, identified growth opportunities via QBRs, and improved Net Revenue Retention (NRR) through aligned expansion solutions.

Managed enterprise Atlassian portfolio across APAC to drive adoption and renewal outcomes. Delivered 80–90% of KPIs, improved alignment of product features to client use cases, and increased account value through upsell and cross-sell using Salesforce and Gainsight.

Accelerated partner-led revenue across APAC by activating strategic alliances and recruiting high-growth partners. Managed regional pipeline performance, delivered ~80% of quarterly expansion quotas, and led partner QBRs, GTM roadmaps, and demand-gen campaigns to increase lead conversion.

Managed 100+ ASEAN accounts and maintained a 97% renewal rate through proactive health monitoring and risk mitigation. Led end-to-end requirements gathering and cloud solution implementations (Salesforce and Google Workspace), recovered at-risk accounts using usage insights, and drove long-term engagement through client training.

Earned a B.Sc (Hons) in Food Science & Nutrition from UCSI University.