Sanghamitra Chakraborty

Delivers end-to-end HR Shared Services administration across the employee lifecycle, supporting UK & Ireland HR operations and wider EMEA processes. Manages onboarding, offboarding, Workday transactions, compliance, and HR reporting.

• Coordinated HR initiatives across talent acquisition, onboarding/offboarding, employee engagement and compensationrelated activities.
• Partnered with regional Talent Acquisition teams on sourcing, interview scheduling, hiring coordination, candidate
documentation and references.
• Maintained employee records, supported benefits & lifecycle enquiries, and coordinated employee exit processes.

• Managed tutors and international students, coordinated schedules and worked across Enrolment, Quality and
Technical teams to support student requirements.
• Evaluated teacher performance, prepared programme budgets/billing options and monitored student progress for management reporting.

• Managed end-to-end recruitment delivery (job descriptions, advertising, sourcing, screening, behavioural
interviewing, reference checks, contract negotiation and onboarding).
• Managed key client accounts & delivered a 95% job-fulfilment rate while ranking among the top three of six
recruiters in recruiting revenue.
• Combined recruitment delivery with business-development responsibility.

• Supported HR operations (employee queries/grievances, leave admin, recruitment, employee records, HR documentation & compensation/offer approvals).
• Issued employment letters, conducted exit interviews, supported Full & Final settlements and contributed to HR policy discussions with management.
• Supervised day-to-day office administration, vendor relationships & supporting office services.

• Performed quality control across multilingual media content, improving subtitling standards across content, context, comprehension, writing and editing.
• Trained new quality-control professionals and content writers and facilitated collaborative sessions on writing and content quality.

• Delivered end-to-end recruitment services for corporate clients (Volvo IT, Ericsson, Citrix R&D and CGI).
• Developed sourcing strategies, assessed candidate fit & compensation expectations, candidate selection & supported client/candidate escalations.
• Mentored junior team members across recruitment, candidate management, client management, requisition management and service delivery.

Pursued an MBA with a focus on Human Resources and Marketing, gaining expertise in HR operations and strategic management.

Completed a Bachelor of Science in Biotechnology, building a strong foundation in biological sciences and analytical skills.