Thilini Dilrukshi

Currently working as a Receptionist, responsible for managing guest check-ins and providing information about amenities and services. Engaging with guests to ensure a pleasant experience and addressing any inquiries or complaints.

Worked as a Guest Relation Officer, welcoming guests, addressing inquiries, and managing special requests. Ensured compliance with health standards and maintained daily logs of guest interactions.

Served as a Receptionist, handling guest inquiries and managing check-ins and check-outs for OPPO smartphones in Sri Lanka.

Worked as a Customer Service Executive, managing customer accounts, resolving complaints, and generating sales leads. Utilized Dynamics AX ERP for order processing and customer management.

Employed as a Computer Operator, responsible for data entry and managing computer operations.

Worked on a contract basis as a Data Entry Operator, handling data entry tasks for the Ministry of Education.

Completed G.C.E. Ordinary Level Examination with subjects including English, Health & Science, Buddhism, Agriculture, Social Studies, Sinhala, Music, and Mathematics.

Completed G.C.E. Advanced Level Examination in Art subjects including Sinhala, Buddhist Civilization, and General English.

Completed Diploma in Information Technology, gaining skills in various IT applications and systems.

Achieved the International Computer Driving License, demonstrating proficiency in computer operations and software applications.

Completed the Basic Computer Course with Internet & E-mail, enhancing skills in basic computer usage and online communication.

Passed the Foundation Course in English, improving proficiency in the English language.