Open to opportunities

Sasika De Silva

@sasikadesilva

Message

Five years of data entry experience, executive manager of a business. Wordpress, excel knowledge

Sri Lanka

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in data analysis and customer service while fostering a collaborative and growth-oriented environment.

Data entry

Experience

Work history, roles, and key accomplishments

Current

Customer Service Manager

Current

Colper Pvt Ltd

Apr 2018 - Present (7 years 1 month)

As a Customer Service Manager, I led a team to exceed service goals, focusing on recruitment, onboarding, and training to build an effective customer service team.

Customer Service Team Leadership Recruitment Onboarding Training Goal Setting Communication Problem Solving

Document Controller

Fuji Xerox Australia

Feb 2010 - Nov 2013 (3 years 9 months)

In my role as Document Controller, I monitored document control activities for compliance, maintained systems for accuracy, and communicated with stakeholders to ensure document integrity.

Compliance Time Management

Education

Degrees, certifications, and relevant coursework

Middlesex University

Bachelor of Science with Honours, Information Technology with Business

2018 -

Currently pursuing a Bachelor of Science with Honours in Information Technology with Business. Demonstrated success in leading a team of customer service representatives to consistently exceed customer service goals.