ABILASH ARAVINDA
@abilasharavinda
Customer Service Representative focused on call center operations, client handling, and accurate cash transactions.
Sri LankaWhat I'm looking for
I’m a customer service–oriented professional with experience in communication center and call center operations, dedicated to helping customers and keeping interactions smooth. I bring strong communication skills, a calm approach, and the ability to work under pressure without losing accuracy.
In my roles, I handled customer inquiries, managed cash transactions, and supported daily operations efficiently. I’m skilled in client handling, problem-solving, and conflict resolution, with a proven capacity to maintain positive customer relationships while resolving issues.
I also have business development exposure, including working as a Business Development Executive for a short period, which strengthened my communication and multitasking abilities. I’m a quick learner with an open, flexible attitude, and I’m ready to contribute to a team that values reliability, efficiency, and great customer experiences.
Experience
Work history, roles, and key accomplishments
Call Center Executive
Aspire BPO
Managed call center operations and resolved customer inquiries for 1 year, ensuring accurate handling of requests and maintaining positive customer relationships.
Operations Executive
Gaya Communication
Handled cash transactions and customer inquiries while supporting communication center operations for 1 year, maintaining accurate daily workflow under pressure.
Customer Service Rep
Port City BPO
Provided customer service for 3 months at a BPO environment, handling inquiries professionally and staying calm and accurate under pressure.
Business Development Executive
Fast Line Design
Worked as a business development executive for 4 months, supporting client-facing activities and maintaining effective communication while managing multiple priorities.
Education
Degrees, certifications, and relevant coursework
Colombo Central Hindu Maha Vidyalaya
General Certificate of Education (O/L), G.C.E. Ordinary Level
Completed the G.C.E. Ordinary Level at Colombo Central Hindu Maha Vidyalaya, including a B grade in Business & Accounting.
Availability
Location
Sri LankaAuthorized to work in
Job categories
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