Open to opportunities

Razeen Husaain

@razeenhusaain

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Customer service professional with strong problem-solving and communication skills.

Sri Lanka

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What I'm looking for

I seek a role that values customer experience and offers growth opportunities.

I am a dedicated customer service professional with over two years of experience in various roles, including customer service, personal assistance, and cashiering. My educational background includes a Level 3 Diploma in Information Technology, where I honed my skills in programming, databases, and enhancing productivity with MS Office. I am passionate about delivering exceptional client experiences and have a proven track record of resolving customer issues efficiently.

Throughout my career, I have developed strong skills in strategic thinking, relationship building, and effective communication. I pride myself on being a self-starter with exceptional time management abilities, consistently meeting productivity standards while maintaining a positive outlook. My expertise in data analysis using Microsoft Excel and my certifications in customer relationship management and growth marketing techniques further enhance my ability to contribute to any team.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

Esoft Metro Campus

Jan 2023 - Sep 2023 (8 months)

Performed data entry tasks with a focus on accuracy and efficiency. Utilized MS Office tools to manage and analyze data, ensuring timely completion of projects. Developed strong organizational skills and attention to detail.

Microsoft Office Data Entry Excel Attention To Detail Time Management Organizational Skills Problem Solving Teamwork Critical Thinking Communication Skills

Social Media Manager

Esoft Metro Campus

Jan 2023 - Sep 2023 (8 months)

Managed social media platforms, creating engaging content and analyzing performance metrics. Developed marketing strategies to increase brand awareness and customer engagement. Demonstrated creativity and strategic thinking.

Social Media Management Content Creation Marketing Strategy Analytics Creative Teamwork Problem Solving Customer Engagement Time Management Communication Skills

Customer Service Representative

Esoft Metro Campus

Jan 2023 - Sep 2023 (8 months)

Provided exceptional customer service by addressing inquiries and resolving issues efficiently. Demonstrated strong communication skills and the ability to manage multiple tasks in a fast-paced environment. Developed expertise in CRM and data analysis to enhance customer experience.