At Café Kwae, I processed orders, reservations, cancellations, refunds, and payment inquiries, and followed up after resolving issues to confirm customer satisfaction. I also worked with kitchen, operations, and delivery teams to address order discrepancies and fulfill requests on time.
At Edphilia Fashion And Events, I updated customer and order records in the CRM system, handled feedback, and escalated complex issues when needed. Most recently, as Sales Support Officer at Synorbit Pharmaceuticals, I presented products to healthcare professionals, researched potential clients, and coordinated orders and deliveries.
