Thel & Nachula
@thelnachula
Credit Control professional with 9+ years reducing overdue debt and maximizing cash flow through negotiation and reconciliation.
What I'm looking for
I’m an accomplished Credit Control professional with over 9 years’ experience managing high-value and high-volume sales ledgers across a range of industries. I focus on debt recovery, cash collection, and aged debt reduction to support strong cash flow outcomes.
In my current role, I manage a sales ledger exceeding £20 million plus and work closely with Project Managers, Directors, and senior stakeholders to resolve complex account queries. I conduct aged debt reviews, reconcile accounts, investigate unapplied cash, and negotiate payment plans while maintaining strong client relationships.
I’ve consistently improved collection performance by reducing overdue debt and debtor days through negotiation and dispute resolution. I’ve also supported a global system migration and rebrand, strengthening how teams collaborate during change.
Previously as a Senior Credit Controller at Easy Pay services, I managed 200+ customer accounts, resolved invoice disputes, produced management reports, and trained new starters while working cross-functionally. I hold a BA( Hons) in Accounting & Business (2:1) and bring advanced Excel skills alongside tools like Oracle, Xero, Microsoft Dynamics, and Power BI.
Experience
Work history, roles, and key accomplishments
Manage a sales ledger exceeding £20 million while conducting aged debt reviews, implementing collection strategies, and reconciling accounts (including investigating unapplied cash). Collaborate remotely with project managers, directors, and clients, negotiate payment plans, and support a global system migration and rebrand.
Senior Credit Controller
EasyPay Services
Aug 2019 - Jan 2024 (4 years 5 months)
Manage 200+ customer accounts by collecting outstanding debt, reducing aged balances, resolving invoice disputes, and reconciling accounts. Produce management reports and train new starters while working cross-functionally.
Customer Advisor
Capita (Lloyds Banking Group)
May 2019 - Aug 2019 (3 months)
Support customers with banking enquiries by managing account queries in a regulated financial environment. Maintain FCA and data protection compliance.
Key Support Credit Controller
EasyPay Services
Manage aged debt in the education sector by recovering a high proportion of outstanding invoices and handling 500+ aged invoices monthly. Reconcile accounts, resolve billing queries, and maintain strong remote working performance.
Education
Degrees, certifications, and relevant coursework
Bradford Academy
A-Levels, A-Levels (Business Studies, IT)
2010 - 2012
Grade: Double Business Studies: Distinction*; Double IT: Merit
Completed A-Levels with Distinction* in Business studies and a Merit in IT.
Grange Technology College
GCSEs, GCSE
2005 - 2010
Grade: A-C in Maths, English and Science
Completed GCSEs, achieving A-C grades in Maths, English, and Science.
Leeds Trinity University
BA (Hons), Accounting and Business
Grade: 2:1
BA (Hons) in Accounting and Business, graduating with a 2:1.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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