Juan Lozano

I’m an experienced Credit Control Team Leader with 8 years of success improving cash flow, leading multicultural teams, and driving compliance across Europe and the USA. I focus on measurable results—better KPIs, healthier receivables, and stronger working capital outcomes.

Since Mar 2021, I’ve led and mentored a team of 7 credit controllers across France and Spain, consistently hitting 95%+ KPI targets. I manage a £240M annual collections portfolio while maintaining bad debt provisions below 0.5% of turnover, and I’ve reduced average DSO by 18 days through automated dunning workflows and proactive client engagement.

At Eutelsat S.A, I improved collections performance by achieving a 98% collection rate on a €50M+ receivables ledger. I reduced aged debt over 90 days by 35%, resolved 200+ disputed invoices per quarter, and streamlined onboarding by reducing ramp-up time by 25% through structured induction.

Earlier roles reinforced my practical, compliance-first approach—from reducing DSO and recovering £1.2M in overdue debt with legal escalation processes, to managing a $15M delinquent loan portfolio with 72% cure rates while ensuring 100% compliance with CFPB regulations. I bring stakeholder trust and coaching to help teams deliver consistently.