Thapelo Leholo
@thapeloleholo
Sales Agent and Business Development professional with 10+ years in financial services and data-driven problem solving.
What I'm looking for
I’m a Sales Agent with over 10 years of financial services experience, currently working on a contract basis as a Sales Agent ll at First National Bank. I focus on achieving expected financial targets while upholding associated service levels and customer expectations through exceptional service.
Previously, I worked as a Sales Consultant at First National Bank and as a Business Development Manager at EUPHORIA TELECO, where I supported clients, logged support calls, acted as a single point of contact, and helped grow revenue against assigned targets. I’ve also delivered measurable results, including “Did 80 sales in the first month,” “Reached target on the second month,” and “Made more than the monthly target on the third month.”
I bring a practical, improvement-minded approach—enhancing operational clarity by “migrating processes from Vision to Aris.” I’m also building my analytical edge with skills in Power BI, Excel, SQL, Python, and SAS, so I can identify opportunities, assess risk, and improve performance through clear reporting, governance, and continuous feedback.
Experience
Work history, roles, and key accomplishments
Achieve financial targets and service levels while meeting customer needs and maximizing sales through packaged financial solutions. Ensure compliance with governance and risk identification, and provide operational and performance reporting.
Business Development Manager
Euphoria Teleco
Feb 2023 - Mar 2025 (2 years 1 month)
Manage client support and act as the single point of contact for queries and issues. Drive revenue growth by retaining and expanding accounts and proactively identifying upsell opportunities.
Drive sales and service excellence by achieving financial targets and addressing customer needs to meet expectations. Grow the client base through packaged financial solutions, customer retention, cross-selling, and pipeline management.
Education
Degrees, certifications, and relevant coursework
Future Bank
NQF Level 5
Currently enrolled on an NQF level 5 programme with Future Bank.
Matric
Matric Certificate
2008 - 2013
Completed the Matric (school-leaving) qualification from 2008 to 2013.
Availability
Location
Authorized to work in
Job categories
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