Tevin OrangeTO
Looking for a job

Tevin Orange

@tevinorange

I'm a customer service professional located in San Antonio, TX.

United States
Message

What I'm looking for

I am eager to join a forward-thinking company that offers avenues for professional development within the realm of customer service. Having previously led teams, my adept problem-solving skills further bolster my readiness for the challenges of my next role. I seek to contribute to the success of an innovative and continually evolving organization in my next career endeavor.

As an accomplished professional with a diverse background in finance, digital marketing, and customer-focused roles, I have cultivated a skill set that uniquely positions me as an effective customer service professional. With a Bachelor of Business Administration in Finance and a Fintech Revolution Certificate from The Wharton School of Business, I have a solid foundation in financial acumen and strategic thinking. Throughout my professional journey, I have garnered accolades such as the Capital Strategies Top Seller Award, underscoring my ability to deliver results and exceed expectations. I am committed to leveraging my comprehensive skill set to drive customer satisfaction, lead dynamic teams, and contribute significantly to the success of customer service operations.

Experience

AD
Current

Customer Experience Manager

Audi Dominion

Jan 2023 - Present (1 year 4 months)

- Ensured customers received accurate payments and signed deals, showcasing attention to detail and financial understanding.
- Guaranteed customer satisfaction by identifying individual vehicle needs through effective communication and consultation, contributing to successful sales processes.
- Reported objectives, planned activities, and analyses to the Finance Director.

SS

Customer Content Strategist

Staging Studio

Mar 2022 - Jan 2023 (10 months)

- Facilitated the Master Class course, showcasing organizational skills through agenda management, proofreading, and coordination with key stakeholders.
- Met tight deadlines in a fast-growing field, demonstrating flexibility and organizational prowess across various platforms and tools.

CM

Client Account Manager

CSG MassMutual

Apr 2020 - Mar 2022 (1 year 11 months)

- Scheduled and conducted meetings with clients to discuss financial needs, highlighting interpersonal and communication skills.
- Collected client information to provide tailored financial solutions, demonstrating a customer-centric approach.
- Developed and sustained long-term client relationships, contributing to repeat business and referrals.
- Achieved weekly, monthly, and annual productivity

TM

Digital Marketing Specialist

Toro Digital Marketing

Dec 2019 - Sep 2021 (1 year 9 months)

- Implemented an online funnel system for appointment generation and sales through digital marketing, emphasizing creativity and technical skills.
- Played a key role in scaling small companies and securing larger partnerships through strategic planning for digital ads and media platforms.
- Collaborated on developing an automated response system on social media platforms.

NM

Customer Relationship Intern

Northwestern Mutual

Nov 2018 - Dec 2019 (1 year 1 month)

- Led and coordinated clients meetings, demonstrating analytical and organizational skills.
- Evaluated team requests and assessed customer experience, showcasing attention to detail and analysis.
- Assisted in business case developments and financial services activities, contributing to a comprehensive understanding of financial services to clients.

Find your dream job

Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan