I am looking for a job that offers a dynamic and collaborative work environment. I thrive in roles that allow me to utilize my strong communication and problem-solving skills to drive business growth. I'm particularly interested in opportunities that involve business development, customer success, sales, and marketing coordination. I am eager to contribute my expertise and make a positive impact.
Taniya McCord
@taniyamccord
Experienced sales and customer service professional with a passion for business development.
United StatesWhat I'm looking for
I am a highly motivated and results-driven individual with a strong background in sales and customer service. Throughout my professional journey, I have consistently achieved outstanding results and contributed to the success of the companies I have worked for.
As a Customer Experience Sales Associate at Andretti's Indoor Karting, I generated over $1 million in revenue, making a significant impact on the company's bottom line. I excelled in resolving customer inquiries promptly, ensuring high levels of satisfaction. Additionally, I streamlined transaction processes, reducing time by 15% and improving overall efficiency.
In my role as a Property Sales Associate at American Campus Communities, I achieved over $500,000 in revenue through successful leasing contracts. I optimized customer relationship management with Salesforce, increasing efficiency by 30%. I also played a key role in increasing occupancy by 10% through effective property tours and executed resident events that boosted participation by 20%. Furthermore, I implemented marketing strategies that resulted in a 40% increase in online leads through social media initiatives and event promotions.
Experience
Property Sales Associate
American Campus Communities
May 2022 - Jul 2023 (1 year 2 months)
Achieved over $500,000 in revenue through successful leasing contracts, optimized customer relationship management with Salesforce, increased occupancy by 10%, planned and executed resident events, implemented marketing strategies that boosted online leads by 40% through social media initiatives and event promotions.
Customer Experience Sales Associate
Andretti’s Indoor Karting
Jul 2023 - Feb 2023 (-1 years 7 months)
Generated over $1 million in revenue, resolved customer inquiries promptly, streamlined transaction processes, conducted weekly accounting procedures with 100% accuracy.
Customer Service Associate
Chick-fil-A
Aug 2020 - May 2022 (1 year 9 months)
Managed high-volume transactions, provided exceptional client support, ensured compliance with health and safety protocols, executed financial transactions accurately.
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