Looking for a job

TETI NISVIATI TETI NISVIATI

@tetinisviatitetinisv

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Customer service professional at Terasenja Cafe who handled customer orders, complaints, and payments.

Indonesia

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What I'm looking for

I’m looking for a role in customer support, sales, or technical support where I can help customers and contribute to service quality.

At Terasenja Cafe, I served customers, handled complaints, and resolved issues. I recorded, confirmed, and followed up on customer orders.

I also recommended products and menu items, supported upselling, and processed cash and other payments accurately.

As an Operator Sewing Machine & Data Entry at PT. KAHATX, I entered and verified data and maintained records for internal reporting.

I’m interested in contributing to customer support, sales, or technical support roles.

Experience

Work history, roles, and key accomplishments

Customer Service Staff

Terasenja Cafe

Jul 2023 - Dec 2024 (1 year 5 months)

Delivered high-quality customer service to 30+ customers daily, handled complaints, and resolved issues effectively. Accurately recorded, confirmed, and followed up on customer orders, and managed payments with accuracy.

Customer Service Complaint Handling Order Processing Payment Handling Upselling Teamwork

Operator Sewing Machine & Data Entry

PT. KAHATX

Jan 2017 - Dec 2019 (2 years 11 months)

Performed accurate data entry and maintained records, following structured processes and quality standards. Collaborated with team members to meet daily targets and verified data for accuracy.

Data Entry Attention To Detail Process Adherence Teamwork