Terri M
@terrim
Experienced service and compliance professional with over a decade of experience.
What I'm looking for
I am a dedicated compliance officer with a strong background in service and compliance roles, bringing over a decade of experience to the table. My journey has equipped me with exceptional analytical skills and a keen eye for detail, allowing me to identify discrepancies and ensure adherence to policies effectively. At KPMG Jamaica, I have honed my abilities in auditing complex expense submissions and resolving transactional errors, which has significantly contributed to the firm's operational efficiency.
Prior to my current role, I served as a Reception Service Representative at Ernst & Young, where I developed strong communication skills and the ability to manage multiple tasks efficiently. My experience as a Bank Teller and Business Support Officer at National Commercial Bank further solidified my understanding of financial products and customer service excellence. I thrive in collaborative environments and take pride in my ability to support team objectives while maintaining high-quality work standards.
Experience
Work history, roles, and key accomplishments
Compliance Officer
KPMG Jamaica Extended Support Services
Dec 2023 - Present (1 year 6 months)
As a Compliance Officer, responsible for identifying transactional errors, auditing complex expense submissions, and developing reconciliation reports. Collaborated with team members to ensure compliance with firm policies and resolved queries related to expense claims.
Reception Service Representative
Ernst & Young Services Limited
Mar 2022 - Jun 2023 (1 year 3 months)
Managed front desk operations, welcomed visitors, and handled phone inquiries. Provided administrative support, managed meeting room availability, and assisted with HR processes including onboarding and recruitment.
Reception Administrative Assistant
Jamaica Pre-Mix Concrete Limited
Jul 2019 - Aug 2019 (1 month)
Provided administrative support by preparing invoices, managing customer queries, and operating the switchboard. Ensured efficient communication and documentation for customer transactions.
Bank Teller & Business Support Officer
National Commercial Bank Jamaica Limited
Mar 2009 - Mar 2016 (7 years)
Handled cash transactions, processed deposits and withdrawals, and provided customer service. Maintained accurate records and ensured compliance with banking regulations.
Education
Degrees, certifications, and relevant coursework
ENEB Business School of Barcelona
Master of Business Administration, Business Administration
2023 -
Activities and societies: Literature, Blogging, Travel.
The University of the West Indies, Mona Campus
Bachelor of Science, Management Studies
2007 - 2007
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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