Tadia SmithTS
Open to opportunities

Tadia Smith

@tadiasmith

Dynamic professional skilled in client relations and operational efficiency.

Jamaica
Message

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and challenges my skills.

I am a dynamic professional with over 6 years of experience in administrative, financial, and operational roles across diverse industries. My expertise lies in building strong client relationships, delivering exceptional service, and driving operational efficiency. I have a proven track record of managing high-impact projects and leading cross-functional teams to improve business processes.

In my current role as Operations Administrator at Norus Technologies Limited, I spearhead accounts receivable management and collaborate with finance teams to maintain accurate financial records. My previous experience at Sagicor Life Jamaica Limited and the Ministry of Education has honed my skills in client services, contract management, and compliance. I am passionate about continuous improvement and thrive in environments that challenge my problem-solving abilities.

Experience

Work history, roles, and key accomplishments

NL
Current

Operations Administrator

Norus Technologies Limited

Nov 2023 - Present (1 year 8 months)

Spearheaded accounts receivable management, ensuring timely invoicing, payment processing, and reconciliation. Led contract management, overseeing drafting, review, and tracking of key documents, ensuring compliance and accuracy. Directed recruitment initiatives, including candidate sourcing, screening, and interview coordination.

SL

Retail Banking Support Associate

Sagicor Life Jamaica Limited

Jul 2022 - Nov 2023 (1 year 4 months)

Enhanced client satisfaction by quickly resolving issues and providing expert guidance on banking products such as life insurance, credit cards, loans, and mortgages. Maintained and monitored financial data using advanced banking software, ensuring data accuracy and confidentiality. Ensured regulatory compliance with Bank of Jamaica standards, safeguarding organizational integrity.

ME

Administrative Assistant- Procurement & Legal Unit

Ministry of Education Youth & Information/National Education

Oct 2020 - Jul 2022 (1 year 9 months)

Streamlined administrative processes to enhance operational efficiency and accuracy. Managed executive calendars, scheduled appointments, and prepared expense reports. Extracted and maintained contract data, ensuring proper documentation and timely action on legal memoranda.

ME

Accounting Assistant- USAID Schools Project

Ministry of Education Youth & Information/National Education

Nov 2018 - Sep 2020 (1 year 10 months)

Provided comprehensive administrative support to the USAID/MoEYI Partnership for Improved Safety and Security in Schools project. Prepared and submitted payment vouchers, ensuring compliance with GOJ Accounting standards and the FAA Act. Managed cash book entries and financial records using MS Excel and Google Docs, enhancing accuracy.

UJ

Student Recruitment Officer

University of Technology Jamaica

May 2017 - Nov 2018 (1 year 6 months)

Conducted school visits and delivered presentations to prospective students, significantly increasing program registrations. Interviewed, evaluated, and advised students on degree programs, providing clear guidance on academic options and enrollment procedures. Maintained continuous communication with students, ensuring top-tier customer service and timely follow-ups.

UJ

Marketing & Alumni Relations Assistant

University of Technology Jamaica

Sep 2015 - May 2017 (1 year 8 months)

Planned and executed events for university alumni, fostering strong engagement and lasting relationships. Assisted alumni in job search efforts through the university's network, offering valuable support and guidance. Managed data reconciliation for event mailings, reports, and applications, ensuring accuracy and efficiency.

Education

Degrees, certifications, and relevant coursework

UJ

University of Technology Jamaica

B.Sc. in Hospitality and Tourism Management, Hospitality and Tourism Management

Currently pursuing a Bachelor of Science in Hospitality and Tourism Management. This program focuses on developing skills in managing operations within the hospitality and tourism sectors.

MD

Management Institute for National Development

Executive Administration Qualifying Examination, Executive Administration

Completed the Executive Administration Qualifying Examination, earning a certification in executive administration. This program enhanced skills in administrative management and operational efficiency.

C'

Convent of Mercy Academy 'Alpha'

CSEC Passes, General Studies

Achieved 8 CSEC Passes with grades ranging from 1 to 3. This foundational education provided a strong academic background across various subjects.

Tech stack

Software and tools used professionally

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