Tadia Smith
@tadiasmith
Dynamic professional skilled in client relations and operational efficiency.
What I'm looking for
I am a dynamic professional with over 6 years of experience in administrative, financial, and operational roles across diverse industries. My expertise lies in building strong client relationships, delivering exceptional service, and driving operational efficiency. I have a proven track record of managing high-impact projects and leading cross-functional teams to improve business processes.
In my current role as Operations Administrator at Norus Technologies Limited, I spearhead accounts receivable management and collaborate with finance teams to maintain accurate financial records. My previous experience at Sagicor Life Jamaica Limited and the Ministry of Education has honed my skills in client services, contract management, and compliance. I am passionate about continuous improvement and thrive in environments that challenge my problem-solving abilities.
Experience
Work history, roles, and key accomplishments
Operations Administrator
Norus Technologies Limited
Nov 2023 - Present (1 year 8 months)
Spearheaded accounts receivable management, ensuring timely invoicing, payment processing, and reconciliation. Led contract management, overseeing drafting, review, and tracking of key documents, ensuring compliance and accuracy. Directed recruitment initiatives, including candidate sourcing, screening, and interview coordination.
Retail Banking Support Associate
Sagicor Life Jamaica Limited
Jul 2022 - Nov 2023 (1 year 4 months)
Enhanced client satisfaction by quickly resolving issues and providing expert guidance on banking products such as life insurance, credit cards, loans, and mortgages. Maintained and monitored financial data using advanced banking software, ensuring data accuracy and confidentiality. Ensured regulatory compliance with Bank of Jamaica standards, safeguarding organizational integrity.
Administrative Assistant- Procurement & Legal Unit
Ministry of Education Youth & Information/National Education
Oct 2020 - Jul 2022 (1 year 9 months)
Streamlined administrative processes to enhance operational efficiency and accuracy. Managed executive calendars, scheduled appointments, and prepared expense reports. Extracted and maintained contract data, ensuring proper documentation and timely action on legal memoranda.
Accounting Assistant- USAID Schools Project
Ministry of Education Youth & Information/National Education
Nov 2018 - Sep 2020 (1 year 10 months)
Provided comprehensive administrative support to the USAID/MoEYI Partnership for Improved Safety and Security in Schools project. Prepared and submitted payment vouchers, ensuring compliance with GOJ Accounting standards and the FAA Act. Managed cash book entries and financial records using MS Excel and Google Docs, enhancing accuracy.
Student Recruitment Officer
University of Technology Jamaica
May 2017 - Nov 2018 (1 year 6 months)
Conducted school visits and delivered presentations to prospective students, significantly increasing program registrations. Interviewed, evaluated, and advised students on degree programs, providing clear guidance on academic options and enrollment procedures. Maintained continuous communication with students, ensuring top-tier customer service and timely follow-ups.
Marketing & Alumni Relations Assistant
University of Technology Jamaica
Sep 2015 - May 2017 (1 year 8 months)
Planned and executed events for university alumni, fostering strong engagement and lasting relationships. Assisted alumni in job search efforts through the university's network, offering valuable support and guidance. Managed data reconciliation for event mailings, reports, and applications, ensuring accuracy and efficiency.
Education
Degrees, certifications, and relevant coursework
University of Technology Jamaica
B.Sc. in Hospitality and Tourism Management, Hospitality and Tourism Management
Currently pursuing a Bachelor of Science in Hospitality and Tourism Management. This program focuses on developing skills in managing operations within the hospitality and tourism sectors.
Management Institute for National Development
Executive Administration Qualifying Examination, Executive Administration
Completed the Executive Administration Qualifying Examination, earning a certification in executive administration. This program enhanced skills in administrative management and operational efficiency.
Convent of Mercy Academy 'Alpha'
CSEC Passes, General Studies
Achieved 8 CSEC Passes with grades ranging from 1 to 3. This foundational education provided a strong academic background across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Tadia?
You can contact Tadia and 90k+ other talented remote workers on Himalayas.
Message TadiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
