Teressa Henderson
@teressahenderson
RFP specialist driving winning proposals for K–12 and education-focused organizations.
What I'm looking for
I am an experienced RFP Specialist with a strong track record creating clear, compelling, and compliant proposals for K–12 districts, state agencies, and education-focused organizations. I bring structure to complex projects, collaborate across teams, and develop content that highlights an organization’s unique value.
At eLuma, I led end-to-end RFP, RFQ, and RFI submissions, established a centralized content library and templates, and helped the team achieve a 40%+ win rate. I have translated complex technical information into persuasive proposal content across multiple contracts and supported finalist presentations and collateral preparation.
Previously I held client success and account management roles in SaaS e-learning and early-stage SaaS, building onboarding programs, customer success playbooks, and maintaining high retention and stakeholder relationships. I am detail-oriented, organized, and comfortable managing multiple deadlines to increase impact, reach, and visibility.
Experience
Work history, roles, and key accomplishments
RFP Specialist
eLuma, LLC
Jan 2025 - Present (1 year 2 months)
Lead end-to-end development of RFP, RFQ, and RFI submissions for K–12 districts and state agencies, establishing a 40%+ win rate and creating scalable templates and a centralized content library to improve proposal efficiency.
RFP Specialist
Bookelicious
Jan 2023 - Jan 2025 (2 years)
Developed competitive proposals for school districts and educational organizations, aligning responses to district literacy initiatives and showcasing Bookelicious’s reading-engagement platform used in thousands of schools.
Technical Writer
TheBidLab
Jan 2023 - Jan 2025 (2 years)
Translated complex technical requirements into clear, compliant proposals focused on K–12 special education, producing strategic content that elevated client reputation and differentiated offerings.
Client Success Manager
ServicePad
Jan 2022 - Jan 2023 (1 year)
Built customer success playbooks and onboarding programs for an early-stage SaaS, maintained CRM, coached customers and cross-functional teams, and supported revenue growth through improved adoption and training.
Client Services Manager
K12, Inc.
Jan 2010 - Jan 2019 (9 years)
Managed account relationships within the SaaS e-learning sector, achieving 95% retention on accounts totaling $1.4M by resolving onboarding, billing, and technical issues and delivering training to school staff.
Education
Degrees, certifications, and relevant coursework
University of Denver
Completed coursework at the University of Denver; degree details not specified.
University of Phoenix
Completed coursework at the University of Phoenix; degree details not specified.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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