TERESA WACHIRA
@teresawachira
Hospitality professional specializing in customer service, food service, and pastry operations.
KenyaWhat I'm looking for
I am an innovative, goal-oriented hospitality professional with experience across restaurant service, customer service, and pastry production. I have worked as a waitress/supervisor, customer service representative, and assistant pastry chef, contributing to daily operations, guest relations, menu preparation, and billing accuracy.
I bring strong customer-relations skills, time management, team collaboration, and hands-on pastry experience from 2013–2023. I seek to apply my practical kitchen and front-of-house experience to a growth-oriented organization where I can continue learning and progressing.
Experience
Work history, roles, and key accomplishments
Assistant Pastry Chef
Unknown
Jan 2019 - Dec 2023 (4 years 11 months)
Assisted the chef in creating daily menus and producing pastries, and led breakfast service duties to maintain consistent food quality and timely delivery.
Customer Service Representative
Unknown
Jan 2016 - Dec 2017 (1 year 11 months)
Handled inbound and outbound calls, greeted guests, managed bookings and performed guest data entry to maintain accurate reservations and improve guest experience.
Restaurant Service Waitress
Unknown
Jan 2013 - Dec 2016 (3 years 11 months)
Provided table service, menu recommendations, order-taking and payment processing while setting up the restaurant and allocating duties to staff to ensure smooth service.
Education
Degrees, certifications, and relevant coursework
St. Therese Vocational Centre
Certificate, Food and Beverage Service and Production
2018 - 2018
Completed a certificate program in food and beverage service and production focused on practical hospitality and food preparation skills.
Kabiru-ini Secondary School
Kenya Certificate of Secondary Education (KCSE), General Secondary Education
2007 - 2010
Attended secondary school and completed the Kenya Certificate of Secondary Education (KCSE).
Mirera Primary School
Kenya Certificate of Primary Education (KCPE), Primary Education
1998 - 2006
Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE).
Availability
Location
KenyaAuthorized to work in
Job categories
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