Results-driven Operations professional based in Porto, Portugal, with over two years of international experience at FARFETCH. Specialized in order management, supplier coordination, and operational process improvement, with a proven ability to support over 70 international luxury brands and resolve more than 2,000 operational queries.
Experienced in managing purchase orders, monitoring deliveries, resolving invoice discrepancies, and coordinating with suppliers and cross-functional teams across Buying, Finance, Merchandising, and Warehouse. Focused on improving process efficiency, maintaining data accuracy, resolving operational challenges, and ensuring timely execution.
Proficient in Excel, with knowledge of Power BI, Salesforce, Microsoft Dynamics 365, and Jira. I combine analytical thinking, attention to detail, and problem-solving skills to identify discrepancies, streamline workflows, and support data-driven decision-making.
I am seeking opportunities in Business Operations, Operations Analysis, Order Management, Procurement, Supply Chain, Vendor Operations, and Customer Operations, where I can translate operational insights into practical improvements and measurable business results.
Open to hybrid and remote opportunities in Porto and the Greater Porto area. Native Portuguese speaker with C1 English proficiency and experience working in international environments.
